This week I'm sharing the biggest takeaway from being on location with a client in Mumbai, India. Last week Geoff Miller from NeoCurrency and I had the opportunity to visit clients and partners in Mumbai (for a loyalty conference) and Dubai. It reminded me just how valuable it is to connect with business partners in person. There’s something irreplaceable about getting out from behind the screen to meet face-to-face. Real conversations, shared meals, learning best practices..