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Coffee Chat #35: The Penny Isn’t Dying – It’s Evolving, Welcome the Digital Penny
In 2026, after 230 years in circulation, the U.S. Mint will end production of the penny. But the digital penny is alive and well, thanks to its innovative companies, which are redefining what a penny can do. Microrewards with seamless redemption make pennies even more powerful when they’re digital — no physical friction, no rounding, and no tough choices for retailers between cutting profits or raising prices when the physical pennies run out. In this week’s chat, I demo the

Eric Thiegs
Nov 101 min read
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Coffee Chat #26 with Eric: The Power of Moments - Surprise & Delight using Customer Data
The Power of Moments - Surprise & Delight using Customer Data

Eric Thiegs
Aug 101 min read
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Coffee Chat with Eric #3: The Power of Micro Rewards
Small Value with High Loyalty Impact - let's talk about the power of ‘micro rewards. These small, frequent incentives can increase engagement in loyalty, rewards, promotions, and employee recognition programs by up to 25%.

Eric Thiegs
Feb 21 min read
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