I’m in the UK this week visiting our Head of UK and Euro Accounts, Kelly Hinds, and catching the buzz at MAD//FEST. But the topic for this week’s coffee chat is about our team training at NeoCurrency on CQ (Cultural Intelligence)—led by our summer intern, Parker -- as a way to help grow our global rewards business.

IMA Global released their massive Incentive & Recognition Provider Research Report, based on input from 650 industry leaders. The report explores key trends and insights across five core incentive categories: 1. Gift Cards 2. Travel 3. Merchandise 4. Peer-to-Peer Rewards 5. Points-Based Programs