Coffee Chat #33 with Eric: The Future of Gift Cards?

October 20, 2025

Last week, I asked about the "The Future of Gift Cards" while on the road in Minneapolis. Thought leaders from across the gift card spectrum responded. Today's chat is a summary of the answers, comments, themes and trends that emerged.

At the end of the video, I share my own take. 

The discussion on what's next for gift cards is an important one. Thank you to everyone who shared your input: Kathleen Anderl at Raise, Bruce Bolger, Armineh Sarkissian at Applebee's Neighborhood Grill + Bar, John Stuckey at MobileDigital, Brenda Gilpatrick at Spryngboard, Teresa Cunha, Hollis Thornton, CPIM at Totus, Steven Kane at Stored Value Solutions (SVS), Marina Hodges at SKUx, Gabriel Resendez at Darden, Vince Chiofolo at Incentive & Engagement Solution Providers, Julian Rowlands, and NeoCurrency.

Thank you, again, to the Retail Gift Card Association for hosting its annual Forum event - the place from where the question for last week's coffee chat was inspired.